I have an Internal Comms Error on my screen. What do I do?
This message is generated when the HMI does not have communications to the controller inside the panel. Possible reasons for this include:
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Loss of 24VDC power to terminals 1 (-) and 2 (+) on the controller.
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A bad communication cable between the HMI and the controller.
(Check by ringing out the cable end to end, or checking for continuity.)
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Bad connection between the HMI and the controller.
(Check both ends to make sure they are securely connected and not loose or damaged.)
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Cable connected to wrong port on back of HMI.
(COM1=232 and COM3=485)