Main FAQ Page -- SSi Website

 

I can’t download from my 8120/8140. What do I do?

 

You will need to replace the SDSSurveyinfo file as follows:

 

1. Place the new SDSSurveyinfo file on a USB drive and insert it into the SDS unit’s USB port.

2. Go to the menu and login with the number “2”

3. Return to the menu list, scroll down and select the final item, “Exit Program.”

4. Select “Yes” to confirm. This will bring up the Windows CE interface.

5. Double-tap the “My Device” icon.

6. Double-tap “USB Hard Disk” on the list.

7. Highlight the SDSSurveyinfo file.

8. Tap “Edit” on the menu bar, then double-tap “Copy” from the dropdown menu.

9. Go to the tool bar across the top and tap the Up icon (folder with green arrow). This brings you back to the original “My Device” view.

10. Double-tap “Storage Card” then “AUTORUN” and finally “SDS.”

11. Tap “Edit” on the menu bar, then double-tap “Paste” from the dropdown menu. This will paste the new SDSSurveyinfo file into the correct folder.

12. Tap “Yes” to overwrite the old file.

13. To restart the program, double-tap the icon to the left of the time at the bottom of the screen. Double-tap “OK” to reboot the screen.

14. You should now be able to upload templates, run surveys, and download surveys from your SDS.